URDI Pty Ltd respects your right to privacy under the Privacy Act 1988 and is required to comply with the national privacy principles in respect of the collection of personal information from individuals.
When purchasing from URDI your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre www.urdi.com.au
URDI is using the EWay Gateway and Westpac 3D Secure trading platform. These companies all vouch for the security and integrity of their software and URDI has taken all reasonable precautions to ensure that your data does not end up in the wrong hands. Your credit card details are not stored on our servers, they are sent securely – via the gateway's listed above – to the credit card provider, the money is transferred to our account and our computer is notified that the transaction has taken place. We get the money, you get the product, the financial institutions do all the magic behind the scenes.
The information we collect
On our website, you can order products and subscribe to our online newsletter. The sort of personal information we collect from these pages includes your name, address, email address, telephone number, fax number, and information about your areas of interest.
How you can access or correct personal information
You may request access to personal information we hold about you by contacting us. If you believe that the personal information we hold about you is incomplete or inaccurate, then you may ask us to amend it. If you have any questions about our policy, or any complaint regarding treatment of your privacy by us, please contact us at firstname.lastname@example.org
How we use the information
We may use your information to enable us to fulfil any online orders you may place, to send you our newsletter by mail or to keep you up to date with new titles and special offers and events by email. Please note that www.urdi.com.au members can remove themselves from the distribution list by simply typing "remove me" in the subject line of a reply email. We will not without your prior consent disclose personal information collected about you on this website to any other party except in the case of our carriers to whom we supply your name and address details, as well as any particular delivery instructions you have given us. We do not sell or rent out any customer lists.